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Title

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Shop and Restaurant Clerk

Description

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We are looking for a dedicated and customer-oriented Shop and Restaurant Clerk to join our team. In this role, you will be responsible for providing excellent customer service, managing inventory, and ensuring the smooth operation of the shop and restaurant. You will greet customers, assist them with their purchases, and handle transactions efficiently. Additionally, you will be responsible for maintaining a clean and organized environment, restocking shelves, and ensuring that all products are displayed attractively. The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. You should be able to handle multiple tasks simultaneously and have a keen eye for detail. Previous experience in retail or food service is preferred but not required. We value enthusiasm and a willingness to learn, and we provide training to help you succeed in this role. Join us and be part of a team that values customer satisfaction and teamwork.

Responsibilities

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  • Greet and assist customers with their purchases.
  • Handle cash and card transactions accurately.
  • Maintain a clean and organized shop and restaurant area.
  • Restock shelves and ensure products are displayed attractively.
  • Assist in inventory management and ordering supplies.
  • Provide information about products and services to customers.
  • Resolve customer complaints and inquiries promptly.
  • Collaborate with team members to ensure efficient operations.

Requirements

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  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Attention to detail and organizational skills.
  • Previous experience in retail or food service is a plus.
  • Ability to stand for extended periods.
  • Willingness to work flexible hours, including weekends.

Potential interview questions

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  • Can you describe your experience in customer service?
  • How do you handle difficult customers?
  • What strategies do you use to manage time effectively?
  • Are you comfortable working in a fast-paced environment?
  • How do you prioritize tasks during busy periods?